Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions govern the use of the Wanzeller website and the listed contact channels. By accessing, browsing, submitting information, requesting a meeting, or interacting with site features, you agree to these Terms. If you do not agree, do not use the site.

2. Who we are

• Portugal: Wanzeller, Unipessoal Lda – NIPC 514873078 – Rua Eng. João Branco, 87, 4900-299, Viana do Castelo.

• Brazil/WhatsApp: +55 11 94571-0882.

• Contacts: Portugal: +351 258-093-697 (fixed call collect); Email: [email protected]

3. Scope of Application

These Terms apply to informational use of the website, contact forms, and third-party embedded content when present. Any professional services contracted are governed by their respective contracts and commercial proposals.

4. Permitted Use and Restrictions

• Use the site lawfully, for informational purposes or to request contact.

• Violating security, attempting unauthorized access, performing mass scraping, inserting malicious code, or using the site for fraudulent purposes is prohibited.

• The content does not constitute legal, tax, or financial advice. Decisions should consider professional evaluation and the user's context.

5. Third-Party Content and Services

The site may include third-party features and content (for example, YouTube, Vimeo, analytics, and marketing platforms). These services are governed by the terms and policies of their respective providers. Wanzeller does not control those third-party practices.

6. Contact Requests

Sending a message or meeting request is a convenience and does not guarantee an offer, permanent availability, or the start of a contractual relationship. We reserve the right to reschedule, cancel, or refuse meetings in cases of unavailability, scheduling conflict, inappropriate purpose, or operational risk.

To start, go to Let's Talk.

7. Prices, Taxes, and Payments

Unless expressly indicated, site content is free. Professional services are quoted by proposal and, when applicable, inclusive of taxes and fees according to local law. Billing and payment conditions will be set in the corresponding contract/proposal.

8. Intellectual Property

Trademarks, logos, layouts, texts, images, and the website's source code are protected by intellectual property rights. Reproduction, modification, distribution, or commercial exploitation without prior written authorization is prohibited.

9. Privacy and Cookies

The processing of personal data and the use of cookies follow our Privacy Policy, which is incorporated into these Terms by reference. Privacy Policy.

Analytics and automation features, including Matomo and Mautic hosted by Wanzeller, follow the user’s consent choice. Matomo may measure audience activity without cookies before consent; statistical cookies and automation/CRM features are enabled only after consent. Withdrawing consent removes known non-essential cookies and blocks consent-dependent features again.

10. Limitation of Liability

• The site is provided as is, without guarantees of continuous availability, absence of errors, or fitness for a specific purpose.

• To the extent permitted by law, Wanzeller will not be liable for indirect, incidental, special, punitive damages or lost profits arising from the use or inability to use the site.

• Nothing in these Terms excludes liabilities that cannot be excluded under applicable law.

11. Warranties and Disclaimers

Wanzeller makes reasonable efforts to keep information up to date, but does not guarantee the accuracy, completeness, or continuous updating of content. Content may be changed without notice.

12. Suspension and Termination

We may suspend, restrict, or terminate access to the site, in whole or in part, in case of violation of these Terms, legal requirement, security risk, or technical maintenance.

13. Changes to these Terms

We may update these Terms to reflect legal, technical, or operational changes. The "Last Updated" date indicates the current version. Continued use after changes constitutes acceptance of the new terms.

14. Applicable Law and Dispute Resolution

Clients/users in Portugal/EU: these Terms are governed by Portuguese law and the GDPR where applicable. The forum of the district of Viana do Castelo is elected, waiving any other, except mandatory rules for consumer protection.

Clients/users in Brazil: these Terms are governed by Brazilian legislation and the LGPD. The forum of the district of São Paulo/SP is elected, waiving any other, except mandatory rules for consumer protection.

If there is a specific contract with its own forum/applicable law clause, the contract will prevail.

15. Official Communications

Formal communications can be sent to [email protected]. For general questions, also use the phone numbers provided on this page.

16. Contacts

• Brazil/WhatsApp: +55 11 94571-0882.

• Portugal: Phone: +351 258-093-697 (fixed call collect) — Address: Rua Eng. João Branco, 87 – 4900-299 – Viana do Castelo.